Privacy Policy

This Privacy Policy ("Policy") describes the policies and procedures on the collection, use, disclosure, and protection of your information when you use our website located at grocerybuckets.com, or the Grocery Bucket LTD mobile application, owned by Safe Shipping with Smile International Ltd and operated by GROCERYBUCKETS Canada ("Company", "we", "us", and "our").

The Company is a private limited company established under the laws of Canada, having its registered office at:

4820 60 Street NE, Calgary, AB T1Y 5E9, Canada

The terms "you" and "your" refer to the user of the Grocery Bucket LTD Platform. The term "Services" refers to any services offered by GROCERYBUCKETS, whether on the platform or otherwise.

Your Consent

By using the GROCERYBUCKETS LTD Platform and its Services, you agree and consent to the collection, transfer, use, storage, disclosure, and sharing of your information as described in this Policy. If you do not agree with the Policy, please do not use or access the platform.

Policy Changes

We may occasionally update this Policy. Any changes will be posted on this page. If significant changes are made, we will notify you via a prominent notice on the platform or via email. If required by law, we will obtain your consent before making changes. Continued use of our Services after the changes constitutes your consent to the updated Policy.

Links to Other Websites

The GROCERYBUCKETS Platform may contain links to other websites. Any personal information collected while visiting such websites is not governed by this Policy. We are not responsible for the practices and content of third-party websites.

Information We Collect from You

Device Information

To improve your experience and ensure service stability, we may collect device-related information, including:

  • Hardware models

  • Operating systems and versions

  • Software, file names, and versions

  • Preferred languages

  • Unique device identifiers

  • Advertising identifiers

  • Serial numbers

  • Device motion information

  • Mobile network information

  • Installed applications and phone state

We may use third-party plugins to collect this information.

Cookies and Tracking Technologies

Our platform and third-party partners may use cookies, pixel tags, web beacons, mobile device IDs, and similar technologies to collect and store information about your usage. Cookies are small files stored on your browser or device.

We use cookies for:

  • Authenticating users

  • Remembering preferences and settings

  • Measuring advertising effectiveness

  • Analyzing site traffic and trends

You can modify your cookie settings through your browser settings.

Uses of Your Information

We use your collected information for the following purposes:

  1. Providing, personalizing, and improving services (e.g., deliveries, customer support, personalization)

  2. Fulfilling contractual obligations

  3. Enhancing security and troubleshooting

  4. Providing information about similar services

  5. Understanding user behavior and interests

  6. Generating reports and conducting research

  7. Allowing interactive features

  8. Improving advertising relevance

  9. Tracking grocery deliveries for merchants and partners

  10. Conducting academic research

Disclosure and Distribution of Your Information

Your information may be shared for the following purposes:

  • With Service Providers: Payment processors, marketing partners, research firms, etc.

  • With Partner Grocery Stores: To facilitate orders and deliveries.

  • With Academic Partners: For research purposes.

  • With Other Users: If you are a delivery partner, certain details may be shared with users.

  • For Crime Prevention or Investigation: With government agencies when required.

  • For Internal Use: Among affiliated companies and business partners.

  • With Advertisers: For relevant advertising.

  • For Legal Compliance: As required by law or legal proceedings.

Data Security Precautions

We implement technical and security measures to protect your personal information, including:

  • Use of PCI-compliant third-party service providers

  • Secure transmission protocols

  • Restricted access to sensitive data

  • Encrypted storage methods

However, data transmission over the Internet is not entirely secure, and we cannot guarantee complete security.

Opt-Out Options

You may opt out of marketing emails by managing preferences [here] or using the "unsubscribe" link. However, certain administrative and legal notices cannot be opted out.

To withdraw your consent for personal data usage, contact [email protected]. We will process your request within 10 business days.

Data Storage

Your data is stored with Amazon Web Services (AWS), which may store data on servers outside Canada. AWS security details can be found at:

For concerns regarding data security, contact AWS or our Grievance Officer at the address mentioned above.

Company Name: Grocery Buckets LTD
Registered Office: 4820 60 Street NE, Calgary, AB T1Y 5E9, Canada
Email: [email protected]